Home/Compare/Napo Comfort vs Napo Serenity

Napo Comfort vs Napo Serenity

Compare pet insurance features, coverage, and pricing between Napo Comfort and Napo Serenityto find the best protection for your pet.

Starting Premium

£108.00

Napo Comfort

£153.60

Napo Serenity

Maximum Cover

No limit

Napo Comfort

No limit

Napo Serenity

Customer Rating

4.2

Napo Comfort

4.2

Napo Serenity

Vet Fees Cover

Covered each year up to no limit per condition with £4,000 yearly limit

Napo Comfort

Covered each year up to no limit per condition with £16,000 yearly limit

Napo Serenity

Available Policy Types

Napo Comfort
Napo Serenity
Cover Types
Lifetime
Lifetime

About Policy Types

Insurers typically offer different levels of cover such as Accident Only, Time-Limited, Maximum Benefit, and Lifetime. Lifetime policies are generally the most comprehensive but also tend to be more expensive.

Premium Analysis

Napo Comfort
Napo Serenity
Minimum Premium
£108.00
£153.60
Maximum Premium
£3,427.16
£15,231.96
Average Premium
£475.82
£987.20

Premium Range Comparison

Napo Comfort
£108.00 - £3,427.16
Napo Serenity
£153.60 - £15,231.96£153.60 - £15,231.96

Premium ranges are affected by pet age, breed, and location. The actual premium you'll pay may vary.

Policy Coverage & Exclusions

Napo Comfort
Napo Serenity
Vet Fees Coverage

Covered each year up to no limit per condition with £4,000 yearly limit

up to limit per condition/year

Covered each year up to no limit per condition with £16,000 yearly limit

up to limit per condition/year

Standard Excess
£99
£99
Co-payment
N/A
N/A
Dental Included
Pre-existing Conditions

Important Coverage Notes

Both insurers typically exclude pre-existing conditions. Always check the full policy documents for specific exclusions and waiting periods. Coverage may vary based on your pet's age, breed, and health history.

Claims Process

Napo Comfort
Napo Serenity
Claim Processing Time
5 days average
5 days average
Online Claims
24/7 Claims Helpline
Mobile App Rating
3.8
3.8

Additional Benefits

Napo Comfort
Napo Serenity
Death by Accident Cover
£1,000
£4,000
Death by Illness Cover
£1,000
£4,000
Third Party Liability
£1,500,000
£2,500,000
Lost or Stolen Pet
£1,000
£4,000
Advertising & Reward
£1,000
£4,000
Boarding Fees
£500
£2,000

Support Services

Napo Comfort
Napo Serenity
UK-based Call Centre
Vet Advice Helpline
Legal Advice Service
Bereavement Counselling

Customer Base Analysis

Napo Comfort

Total Policies

2629

Dogs

1769

67%

Cats

860

33%

Napo Serenity

Total Policies

2629

Dogs

1769

67%

Cats

860

33%

Napo Comfort Distribution

Dogs
Cats

Napo Serenity Distribution

Dogs
Cats

Making Your Decision

When comparing Napo Comfort and Napo Serenity, consider how each provider's strengths align with your pet's specific needs. Napo Comfort's average premium of £475.82compared to Napo Serenity's £987.20 should be weighed against the coverage and benefits each provider offers.

Best for Napo Comfort:

  • More affordable starting premiums
  • Third party liability coverage

Best for Napo Serenity:

  • Third party liability coverage

Remember that the best choice depends on your individual circumstances, including your pet's age, breed, health history, and your budget. Consider getting quotes from both providers to make a fully informed decision.