Petplan Pet Insurance – UK

Petplan Review

( phone: 0845 077 1934 )

Since entering the market back in 1976, Petplan has continued to specialize in domestic pet insurance and has been committed to providing the best level of coverage for your pet. Petplan wants you to know they are there to help with the financial and emotional burden of paying for treatment when your pet suffers an injury or illness. So if you are looking for the experts in dog insurance, cat insurance or rabbit insurance, they would love to speak with you. 

Petplan Pet Insurance is a leading provider of comprehensive and customizable insurance plans for cats and dogs. With their extensive coverage, Petplan aims to alleviate the financial burden associated with unexpected medical expenses, enabling pet owners to provide the best care possible for their beloved animals. Petplan understands that our pets are more than just pets – they’re family. Hence, their insurance policies are designed to offer protection and support for all aspects of your pet’s health journey.

As the pet people, they are passionate about animal welfare and the principle of responsible pet ownership. They support many charities and in 1994 set up the Petplan Charitable Trust which has, so far, raised over £5million towards a better, safer world for animals. Our researchers were very impressed in finding out about the Petplan Charitable Trust!  Each year many thousands of Petplan customers generously contribute an optional £1.50 which is collected alongside their insurance premium when they take out a policy. In addition to the generosity shown by their customers, Petplan

Key Features and Benefits

Petplan Pet Insurance offers a range of features and benefits that set them apart in the industry. Let’s delve into the details of what makes Petplan a reliable choice for safeguarding your pet’s health:

1. Comprehensive Coverage

Petplan provides coverage for a wide array of veterinary treatments, including accidents, illnesses, hereditary conditions, and chronic diseases. Whether it’s a routine check-up or a major surgery, Petplan has you covered.

2. Customizable Policies

Every pet is unique, and Petplan understands this. They offer customizable policies that allow you to tailor the coverage to suit your pet’s specific needs. This flexibility ensures that you’re not paying for unnecessary coverage while ensuring your pet is protected adequately.

3. Lifetime Coverage

Petplan Pet Insurance offers lifetime coverage, which means that as long as you continue to renew your policy, your pet will be covered for ongoing conditions and illnesses throughout their lifetime. This feature is particularly valuable for pets with chronic conditions that require long-term care.

4. Veterinary Fees Reimbursement

One of the standout benefits of Petplan is their fast and hassle-free reimbursement process. Upon submitting a claim, you can expect quick processing and reimbursement of eligible veterinary fees. This allows you to focus on your pet’s recovery without worrying about the financial aspect.

5. Extensive Network of Veterinarians

Petplan works with an extensive network of veterinarians, giving you the freedom to choose the best healthcare provider for your pet. With Petplan, you have the flexibility to visit any licensed veterinarian or specialist in the United Kingdom.

6. 24/7 Customer Support

Petplan understands that accidents and emergencies can happen anytime, which is why they offer round-the-clock customer support. Their dedicated team is available to assist you with any queries, claims, or concerns, ensuring that you receive prompt and efficient service.

7. Additional Benefits

In addition to their core coverage, Petplan offers a range of additional benefits to enhance your pet’s care. These may include coverage for dental treatment, behavioral therapy, alternative therapies, and even advertising and reward expenses if your pet goes missing.

FAQs about Petplan Pet Insurance

To provide you with a comprehensive understanding of Petplan Pet Insurance, here are some frequently asked questions and their answers:

Q1: How do I enroll my pet with Petplan Pet Insurance?

A1: Enrolling your pet with Petplan is a simple and straightforward process. You can visit their official website and provide the necessary information about your pet, including their breed, age, and any pre-existing conditions. Based on this information, Petplan will generate a quote tailored to your pet’s needs.

Q2: Can I insure older pets with Petplan?

A2: Yes, Petplan offers coverage for older pets. However, it’s important to note that pre-existing conditions may not be covered. It’s recommended to enroll your pet as early as possible to maximize the benefits of their insurance.

Q3: What is the waiting period for coverage to become effective?

A3: Petplan has a standard 14-day waiting period for illness-related claims to become effective. However, coverage for accidents usually begins after 48 hours, allowing you to seek immediate veterinary care in case of emergencies.

Q4: Does Petplan cover hereditary and congenital conditions?

A4: Yes, Petplan covers hereditary and congenital conditions as long as they were not pre-existing. It’s important to disclose any pre-existing conditions during the enrollment process to ensure accurate coverage.

Q5: Can I visit any veterinarian with Petplan Pet Insurance?

A5: Absolutely! Petplan allows you to visit any licensed veterinarian or specialist of your choice. They understand the importance of maintaining your pet’s existing healthcare relationships.

Q6: How do I file a claim with Petplan?

A6: Filing a claim with Petplan is a breeze. Simply gather the necessary documentation, such as veterinary invoices and medical records, and submit them online or via mail. Petplan aims to process claims quickly and efficiently, ensuring you receive your reimbursement promptly.


Petplan Pet Insurance offers a comprehensive and reliable solution for protecting your pets’ health and well-being. With their customizable policies, extensive coverage, and outstanding customer support, Petplan ensures that you can provide the best possible care for your furry friends without worrying about the financial strain. By enrolling your pets with Petplan, you gain peace of mind, knowing that they’ll receive prompt and high-quality medical attention whenever they need it. So why wait? Protect your pets and secure their future with Petplan Pet Insurance today!